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One of the distinguishing factors of leading companies is their ability to engage employees at all levels. Employee engagement is critical to the service-profit chain and has a direct impact on the bottom line. Successful companies strive to make that connection.

This learning program is targeted to people leaders who want to understand the key principles of employee engagement. Participants will learn the effects of reactive and proactive managerial involvement and build an understanding of how people process change.

Participants will learn:

  • The benefits of positive employee participation in the business
  • The principles, levels and timing of integrating employees in the decision making process
  • How to create a better working environment for employees
  • About productive employee communication strategies
  • To recognize potential barriers to engagement
  • A proven model to successfully implement change
  • About establishing trust with employees
  • The leadership role in facilitating employee engagement