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Develop the skills you need to lead others by learning how to deliver a clear and effective message. Learn to use effective questioning and delivery techniques and tailor your communication style to inspire action and initiate change. Use a proven one-on-one communication model effectively to inspire the results you need.

Participants will learn to:

  • Increase their leadership effectiveness by using a proven communication model
  • Prepare for conversations with employees using the Review Message model
  • Hold performance discussions that result in changed behavior and enhanced productivity
  • Be active listeners and ask the right questions
  • Comfortably deliver a tough message
  • Deliver any kind of message effectively
  • Communicate next steps and expectations with clarity
  • Become more effective at influencing others
  • Hold individuals accountable for their effort and actions